Dynamics

We are a Microsoft certified partner

Inetum is a Microsoft certified partner that helps companies digitize using the Dynamics 365 solution and the Power Platform.

What challenges do these solutions overcome?

Dynamics 365 is a suite of business management software that provides companies with the ability to manage their commercial, financial, and customer service activities from a single unified platform. With the support of AI (Copilot), Dynamics 365 is a powerful tool for improving your performance and optimizing customer and user experience. These intelligent business applications (with many out-of-the-box and configurable features), sit in a large ecosystem that uses an innovative technology base connected with other Microsoft products and services.

These features are offered in separate modules, which can be activated according to the needs of each company. Dynamics 365 is hosted in highly secure data centers and available in cloud, or SAAS mode.

The Power Platform is a set of low-code tools that do not require in-depth technical knowledge and allows users to create business applications and portals, automated processes, and data analysis reports. The Power Platform supports Dynamics 365 by allowing users to adapt and increase the capabilities of Dynamics 365. It also gives users more flexibility and independence to meet their specific needs without the need for advanced development skills.

Let Inetum Solutions transform your company into a 21st century entity that has a positive impact on the planet, our society, and your turnover.  

What we can streamline

Our specialized teams support you from start to finish in the modernization of your processes, both in front and back office. These include sales processes, marketing campaigns, event management, customer service activities, financial processes, supply chains, human resource management and point of sales.

By deploying Dynamics 365 you will:

  • Improve your customer knowledge - anticipate their needs and personalize your offers.

  • Manage your sales pipeline, track your opportunities, collaborate with your teams, and close more sales.

  • Automate your marketing actions.

  • Offer omnichannel customer service, resolve issues quickly and retain your customers.

  • Manage your accounting, cash flow, taxation, and reporting.

  • Manage your inventory, purchases, sales, transportation and production.

  • Plan, manage, and deliver your projects on time, and within budget.

  • Manage your field interventions, technicians, equipment and contracts.

Beyond the great functional richness of the platform, one of the advantages of Dynamics 365 is its perfect integration with other tools, whether it’s Outlook for emails, the Office suite, Teams or LinkedIn. This native integration makes it easier for users to work smoothly and consistently across other tools. This helps speed up adoption and change management.

What we offer

Our practice (entirely dedicated to Microsoft solutions CRM and ERP), offers personalized services that meet your needs, improves your business processes, strengthens your customer relations, increases your productivity and helps you innovate with agility.

We have developed over 15 years of experience with Microsoft technologies, have more than 330 certified consultants on Dynamics 365 and the Power Platform, and have completed more than 300 projects for clients from all types of sectors.

We offer a comprehensive approach that encompasses consulting, implementation, deployment, training, support and maintenance of your solution.

Our presence in more than 20 countries allows us to support the international development strategy of our clients.

Our customers

With more than 300 projects delivered, we have a vast amount of experience with the Dynamics 365 solution (both CRM and ERP) for customers in all industries.

Here are some examples of our Dynamics 365 deployments:

  • We set up a CRM for different subsidiaries from a leading mobile operator, both in France and in Africa.

  • We helped an aeronautics company set up its project management tool.

  • We implemented (in various countries) the ERP of a plastic recycling project.

  • We have been helping a travel operator with its CRM tool to sell luxury vacations in upscale holiday resorts.

  • We migrated the ERP of a gas distribution company to cloud technology.

  • We supported an airline company in the implementation of the Power Platform and the definition of the associated governance.

  • We deployed a CRM of a non-profit company (in the music sector) to manage the relationship with streaming platforms (Apple, Spotify, Deezer, etc.)

  • We implemented Dynamics 365 at a regional hospital to help it track patient claims.

  • We deployed a financial management system for a retailer.

These examples show the solution's flexibility to fit with different business processes and showcase Inetum’s skills in using the tool's features to optimize its standard installation for customers.  Inetum has solid assets to support its customers' transformation - innovation is at the heart of our DNA. Thus, our strong expertise in the Dynamics solution, our ability to address global CRM and ERP projects, our service covering build and run, our international presence and our ability to manage complex integration projects are undeniably differentiators on the market.

Contact us

For any additional information on our services related to Microsoft Dynamics 365 and the Power Platform, please feel free to contact us at: inetum-dynamics@inetum.com.

We would be happy to advise, whether you are considering equipping yourself, or are already equipped and wish to optimize.