Mission

• Provide support to Users
• Ability to diagnose and resolve technical problems effectively
• Ability to resolve Hardware problems, Image Installation (PCs and network Lap in racks
• Resolution of incidents and requests for micro computing, whether in person or remotely when applicable
• Update tickets with details of actions performed/verified

Perfil

• Knowledge of MS Windows
• Knowledge of HW
• Understanding of computer networks
• Preference for ITIL knowledge or certification

• Valid driving license in Portugal
• Willingness to travel
• Location: Aveiro, Mozelos
• Work schedule: On-Site

Organização

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

We are looking for an Help Desk Consultant to join our Inetum Team and be part of a work culture focused on innovation!