IT Application Support Specialist M/F

IT Application Support Specialist M/F

Contrato sem Termo

Mission

  • As an IT Application Support Specialist your goal is to constantly provide 3rd level support, improve and scale our applications & platforms to deliver an exceptional experience to our customers.
  • You will be responsible for the support, creation, monitoring, and automation of services infrastructure and pipelines while enabling and collaborating with product teams to efficiently deliver high-quality projects.
  • Provide Level 3 technical support for applications.
  • Investigate & resolve incidents related to applications.
  • Conduct incident and problem management activities.
  • Perform problem and root cause analysis for application production incidents and delivers the necessary resolution pack.
  • Provide deployment support on lower environments: DEV, UAT, Prelive.
  • Install, configure, maintain, and upgrade our infrastructure, applications, and platforms.
  • Improve automation by building and maintaining CI/CD pipelines, automation scripts.
  • Patch & resolve vulnerabilities for applications and platforms.

Perfil

  • Hands-on experience with Kubernetes, Open Shift or EKS
  • Hands-on skills in Linux systems
  • Experience with web application servers and load balancers (any of: F5, Nginx, Apache), databases (any of: MySQL, PostgreSQL, Oracle).
  • Experience with Docker methodologies and delivery.
  • Experience with monitoring, logging, and alerting technologies (ELK stack and Dynatrace preferred).
  • Hands-on experience with GIT
  • Knowledge of building and supporting CI/CD pipelines.
  • Experience in agile practices.
  • Previous production support experience, with can do mind-set and attitude and hands-on mentality.
  • Strong written and verbal communication in English.
  • Nice to Have
  • Experience with cache technologies (Redis), queue and streaming technologies (Kafka, IBM MQ, SQS). 
  • Experience with NoSQL technologies (Cassandra)
  • Experience working in an Agile team with Jira and Confluence.
  • Hands-on experience with several of: Ansible, Shell scripting, Python, Groovy, Jenkins

Organização

Our Mission Statement
Digital and human resources at the center of the sustainable development of our society.
In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.

About Inetum, Positive digital flow
Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

País

Roménia

Localização

Bucharest/Remote

Tipo de contrato

Contrato sem Termo

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Candidatura

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Termos e Condições Gerais

We reserve the possibility to change or withdraw a vacancy at any time and without the need to systematically inform candidates.

The candidate commits to the sincerity of the information provided, Inetum reserving the right to verify it and to stop the recruitment process in case of legitimate doubt.

Applying for a job and starting a recruitment process does not create an obligation for Inetum to offer a work contract.

We reserve the right to evaluate the adequacy of your profile with the expectations of Inetum.

Making comments that are disrespectful or prohibited by law, whether in writing or orally, stops the recruitment process, without any other form of communication; Inetum reserve the right to take legal action in the event of prejudice.

Consentimento de dados pessoais

By being integrated into the base or by applying to a vacancy at Inetum Romania, the data controller, you authorise us to collect your personal data and to use it for the purposes of a recruiting process and all hiring procedures.

We will collect and process the following data: your surname, first name(s), age, postal address, email address, phone number, former position(s) and/or current position (hereafter referred to as your “Data”). In addition, your Data will be used to contact you and process your application.

You are not obliged to provide this Data. Your Data is processed on the basis of your prior consent to this processing. If you refuse consent, your Data will be deleted from all our databases. However, please note that any failure or refusal to provide your Data will cancel the application process.

To exercise your rights or to make any other requests concerning the processing of your Data, contact us directly, using the following email dpo.ro@inetum.com.

For the purposes of these provisions, your Data may be retained for a maximum period of 24 months. Upon expiry of this period, you will receive an email asking you to update your Data. If you do not respond within 30 days, your Data will be deleted from our databases.